If you have a health care complaint that has not led to a satisfactory outcome you can drop in on the Independent Complaint Advocacy Service from 11am - 1pm on Friday, 11th October. The Advocacy service is provided by SEAP Reading under contract from Reading Borough Council. Their next drop-in session is at 11am-1pm, Friday, 11th October at THE WAREHOUSE 1a Cumberland Road, Cemetary Junction, Reading, RG1 3LB This is close to the bus stops at Cemetery Junction used by routes 13, 14, 17 and 190. This is a free advocacy service required by government, which can help you take your complaint through to a satisfactory outcome.