The Care Quality Commission inspects health and social care providers, local authorities etc.
It makes assessments under 5 headings and for each of these there are multiple "quality statements" to consider as shown in the table.
| Safe | Effective | Caring | Responsive | Well-Led |
|---|---|---|---|---|
| Learning culture | Assessing needs | Kindness, compassion and dignity | Person-centred care | Shared direction and culture |
| Safe systems, pathways and transitions | Delivering evidence-based care and treatment | Treating people as individuals | Care provision, integration and continuity | Capable, compassionate and inclusive leaders |
| Safeguarding | Staff, teams and services work together | Independence, choice and control | Providing information | Freedom to speak up |
| Involving people to manage risk | Supporting people to live healthier lives | Responding to people's immediate needs | Listening to and involving people | Governance, management and sustainability |
| Safe and effective staffing | Monitoring and improving outcomes | Workforce wellbeing and enablement | Equity in access | Partnership and community |
| Infection prevention and control | Consent to care and treatment | Equity in experiences and outcomes | Learning, improvement and innovation | |
| Medicines optimisation | Planning for the future | Environmental sustainability – sustainable development | ||
| Safe environments | Workforce equality, diversity and inclusion |
But for each of these quality statements it will no longer require that evidence be provided in each of the following evidence categories:
- People's experience of health and care services
- Feedback from staff and leaders
- Feedback from partners
- Observation
- Processes
- Outcomes
Less needlessly voluminous, of course. But wouldn't it have been better to consider the relevant evidence categories for different quality statements? Or those that showed up an issue of importance?