Extraordinarily, two GP practices locally advertised only 0844 (5p or 7p a minute) telephone numbers until this Summer.
These were London Street Surgery and the Russell Street and Coley Park practices. South Reading Patient Voice raised this with the GP Consortium (pre CCG) nearly two years ago. This summer those practices advertised 0118 numbers as alternatives. A reasonable way to treat hard-pressed patients. But why, oh why is the 0844 number still advertised at the top of their practice web page when the 0118 number is right at the bottom? What are they like?
Doesn't treating patients fairly mean putting the 0118 number prominently on the web page? And informing NHS Choices web site of the 0118 number too?