Every year the polling company Ipsos-Mori carries out a detailed survey of what patients think about the GP practice on behalf of the NHS. A good sample of responses is sought from each GP practice. This year's results have recently been published.
It can be difficult to interpret the results; what does it mean if 93% of patients think that their experience is good or very good? What about the 7% who don't? Is that too much?
For this reason we compare the answers of all surgeries in England (after eliminating those that have too few responses) and rank the surgeries according to the answers. Then we express this rank as a percentage (so-called "percentile rank"). If you score 100% that means you are right at the top. If you score 50% that means that your results are right in the middle of all surgeries. If your score is 1% that means you are below almost all other surgeries. That makes it easier to see strengths and weaknesses.
We have applied this method to 6 key questions asked in the survey (there are about 50 in all). Please see the first spreadsheet file attached below for this year's results for Reading GP practices this year and the second spreadsheet file for the results for Reading GP practices for all years from 2018 to 2025.
To read more about our approach to interpreting these results please view this web page.
The results for 2025 for just 3 most significant questions for Reading practices are in the table below.
Practice Name
PCN Name
16: Overall how would you describe your experience of contacting your GP practice on this occasion? [Percentile Rank]
31: Thinking about the reason for your last appointment were your needs met?[Percentile Rank]
32: Overall how would you describe your experience of your GP practice? [Percentile Rank]
Year
2025
2025
2025
PARKSIDE PRACTICE
WOKINGHAM NORTH PCN
23.2%
31.6%
36.4%
UNIVERSITY MEDICAL GROUP
READING UNIVERSITY PCN
62.4%
59.1%
78.1%
LONDON STREET SURGERY
READING CENTRAL PCN
29.9%
14.2%
26.2%
CHATHAM STREET SURGERY
READING CENTRAL PCN
39.3%
25.0%
48.0%
LONG BARN LANE SURGERY
NEW READING PCN
30.6%
34.0%
32.1%
PEMBROKE SURGERY
READING CENTRAL PCN
73.1%
31.2%
61.4%
SOUTH READING & SHINFIELD GROUP MED PRAC
NEW READING PCN
5.6%
51.9%
5.5%
RUSSELL STREET SURGERY
NEW READING PCN
16.0%
43.0%
31.3%
MELROSE SURGERY
NEW READING PCN
51.1%
78.8%
64.1%
MILMAN & KENNET SURGERY
READING HOLYBROOK PCN
37.5%
23.8%
28.5%
ABBEY MEDICAL CENTRE
READING HOLYBROOK PCN
55.0%
22.4%
51.7%
BROAD STREET HEALTH CENTRE
READING HOLYBROOK PCN
45.2%
53.8%
35.6%
BALMORE PARK SURGERY
CAVERSHAM PCN
42.3%
64.1%
51.8%
EMMER GREEN SURGERY
CAVERSHAM PCN
96.5%
79.2%
96.0%
THE POTTERIES [& CHANCELLOR HOUSE]
THE TRIANGLE PCN
18.8%
46.4%
33.7%
WESTERN ELMS & CIRCUIT LANE SURGERIES
ELM PARK PCN
29.1%
50.2%
30.2%
WESTWOOD ROAD SURGERY
READING CENTRAL PCN
77.3%
57.1%
70.7%
GROVELANDS MEDICAL CENTRE
READING CENTRAL PCN
17.8%
71.1%
48.2%
TILEHURST VILLAGE SURGERY
THE TRIANGLE PCN
25.0%
56.5%
10.5%